The Metrics Reporting Team

Bill Guest is the president and chief solutions architect.

John Cleveland is currently President and a founder of the Innovation Network for Communities, a national non-profit whose mission is to develop and spread scalable innovations that transform the performance of community systems. He has been working for over 30 years in human, social and natural capital formation strategies, sustainable development, green building design, organizational learning, socially responsible businesses, school reform, and economic development. John also serves as the part time Executive Director for the Boston Green Ribbon Commission, a high level CEO group in Boston that supports the implementation of the Boston Climate Action Plan. Between 1999 and 2006, John served as Vice President of IRN, Inc., a strategic planning and market intelligence firm located in Grand Rapids, Michigan. Prior to joining IRN, John worked as a private consultant; as director of Continuous Improvement for Grand Rapids Community College; and as director of the State of Michigan’s industrial extension service.

Jim Sharf, as the Equal Employment Opportunity Council's Chief Psychologist in the mid-1970s, drafted the Uniform Guidelines on Employee Selection Procedures. He subsequently returned to government to serve as Special Assistant to EEOC's Chairman for whom he drafted the "race norming" prohibition in the Civil Rights Act of 1991. He has successfully defended the validity generalization (VG) of measures of cognitive ability, and he has also successfully defended validity generalization. With co-author Frank Schmidt, Jim defended the validity generalization of ACT's WorkKeys© certifying a high-school graduate's verbal, quantitative and problem-solving skills. In 2006, he was awarded the M. Scott Myers Award for Applied Research in the Workplace by the Society for Industrial/ Organizational Psychology for developing the valid, legally defensible employment tests used by TSA to hire fifty-thousand airport security screeners. For four years, Jim was industrial psychology's expert writing the licensing exam required of all psychologists in the U.S. and Canada. Jim is currently advising the American National Standards Institute (ANSI) on healthcare-sector certification competency standards.

Wanda Guest is responsible for Administration and Finance. Wanda also serves as a member of the board of directors. Wanda is responsible for invoicing, accounts receivable, accounts payable, payroll, cash management, state and federal reporting, insurance and taxes. She also manages the benefits and retirement program for our team. Prior to joining Metrics Reporting, Wanda served as deputy manager of export for Dressta Co. Ltd., formerly a joint venture of Komatsu America and Huta Stalowa Wola, in Poland. In that role, she was responsible for order details and shipping logistics for construction equipment shipped to North America and other locations.

James Guest is the Director of Research at MRI. He primarily researches, drafts and edits content and deliverables for our clients including the NCPTAC series of guidebooks, grant-funded research papers, structured interview guides and technical writing. He has also spoken about evidence-based hiring processes at a national conference, and conducted job analysis sessions at a major hospital. Prior to MRI, he worked with Slanted Light, a research and insight firm in San Francisco, on qualitative market research projects for clients including Nike, Microsoft, Capitol One, and InCase. He holds a PhD in political science from the University of Dallas, and has taught political theory at the University of Texas at Austin.